Online Proctored Exams for Online Credit Students
Federal regulations and programmatic accreditation agencies require testing in proctored setting, either in the Testing Center or via online proctoring for distance learning courses. To make testing convenient for students taking online courses and self-paced online courses, MCC partners with Honorlock to facilitate MCC online proctoring.
Honorlock is an online proctoring solution which allows you to take proctored exams without coming to campus. You don't need to create an account or schedule a time with Respondus and Honorlock. Exam sessions are recorded via webcam, allowing you to test at your convenience.
Honorlock offers 24/7 customer service via live chat and phone. When you enter your exam, the live-chat will be on the bottom-right hand of your screen during the entire exam, in case you need their tech support. You can call the Honorlock support line at (855) 841-5625.
- Honorlock Technology Requirements
In order to use Honorlock, you will need the following:
- Up-to-date version of Google Chrome
- Photo ID
We recommend testing your system at Honorlock Support and System Test. Scroll down to the Simple Single-Click Test.
- Respondus LockDown Browser and Monitor
LockDown Browser is a custom browser that locks the testing environment within Canvas. When students use Respondus LockDown Browser, they are unable to print, copy, to to another URL, or access other applications. When an assessment is started, students are locked into the session until they submit for grading. It is available for both Windows and Mac computers. There is also an app for LockDown Browser on the iPad.
Also included is Respondus Monitor, a companion application for LockDown Browser, users a webcam to record an assessment session to protect the integrity of online exams. It works seamlessly with Canvas, enabling instructors and students to stay within Canvas at all times. It also ensures the correct students is taking the exam, and that the students isn't getting help from others.
- Frequently Asked Questions about Honorlock
What is Honorlock?
Honorlock is an online proctoring solution which allows students to take proctored exams without coming to campus. Students don't need to create an account or schedule a time with Honorlock. Exams sessions are recorded via webcam, allowing you to test at your convenience.
Honorlock offers 24/7 customer service via live chat and phone. When students enter their exams, the live chat will be on the bottom-right hand of the screen during the entire exam, in the event tech tech support is needed. Students can call the Honorlock support line at (855) 841-5652.
Why do I need a photo ID? What forms of ID are acceptable?
We verify the photo and name on your ID to ensure you are the correct test taker. You can use any government issued (i.e. driver license, passport) or a student ID that has your photo.
Can I use another browser? Do I have to use Chrome?
Yes, you need to use Chrome. Honorlock uses an extension that only works in Chrome so you cannot use another browser.
How do I set up an appointment?
You do not need to call ahead or set up a time, Honorlock is available 24/7.
How can I check my connection?
If you aren't sure if your equipment meets the requirements, go to https://honorlock.com/support to run a test. You can also use the live chat feature to get help from a representative.
How is my privacy protected?
We use secure encrypted protocols to save and view all test taker assets. Honorlock's certified proctors and your institution's faculty are able to review test session videos until deleted based on the school's retention policy.
What if something goes wrong during my exam?
Honorlock offers technical support 24/7 to assist you before, during, and after your proctored tests. If you need assistance, contact support agents by phone or live chat.
- Honorlock Student Resources
- Honorlock Faculty Resources
- Honorlock | Canvas Instructor Guide (PDF)
- Honorlock Standard Testing Guidelines(PDF)
- How to use Honorlock (Canvas Instructor Guide) (video)
- How to view student results in Canvas (Instructor Guide) (video)
- How to use Honorlock Whitelisting Feature (Canvas Instructor Guide) (video)
- How to enable Honorlock toggles in Canvas (Instructor Guide) (video)
- How to use Honorlock Universal (Canvas Instructor Guide) (video)