Help Desk Technician, AAS

Your Help Desk Technician, AAS prepares you for entry-level positions in the computer field, including pc repair, networking, and help desk positions.

In addition to a core of computer information system courses at MCC, you'll complete general education and business requirements, developing a well-rounded skill set – skills that today's employers are looking for in computer programmers and support people:

  • A logical thought process
  • Attention to detail
  • The ability to communicate without using technical terms
  • The ability to work in small groups
  • The ability to meet deadlines and work under pressure
  • Good communication skills, dependability, reliability, and willingness to work as part of a team

Contact (815) 455-8732 with specific questions about this program.

(in-district) Total Amount: $9,787

Credit Hours to Complete: 60

Weeks to Complete: 64


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Sample Semester 1 16 Credit Hours

    COURSE LIST Course Ids: BUS-150#3 hrs,CDM-110#3 hrs,CDM-120#3 hrs,NET-110#3 hrs,ENG-105#3 hrs,MCC-101#1 hr

Sample Semester 2 15 Credit Hours

    COURSE LIST Course Ids: BUS-155#3 hrs,NET-125#3 hrs,NET-145#3 hrs,SPE-151#3 hrs,Select a Math or Physical or Life Science Course#3 hrs

Sample Semester 3 15 Credit Hours

    COURSE LIST Course Ids: NET-151#3 hrs,PRG-105#3 hrs,Select a Program Elective#3 hrs,NET-152#3 hrs,Select an Arts or Humanities or Social and Behavioral Sciences Course#3 hrs

Sample Semester 4 15 Credit Hours

    COURSE LIST Course Ids: MGT-150#3 hrs,WEB-105#3 hrs,Select a Program Elective#3 hrs,NET-170#3 hrs,Select a General Education Course#3 hrs

Career Outlook

Related Programs

What you need to know about getting your Help Desk Technician, AAS (CIP 11.0103)

Total Help Desk Technician, AAS Costs
Cost in-district out-of-district out-of-state international
Tuition $7,290 $23,591.4 $30,855.6 $30,855.6
Additional Costs $2,497 $2,497 $2,497 $2,497
Program Total $9,787 $26,088.4 $33,352.6 $33,352.6

What makes MCC's Help Desk Technician, AAS program better than or distinct from similar programs at other institutions?

  • Credits from your certificates can be applied towards your Help Desk Technician, AAS degree.

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Semesters to complete assumes students are taking a full-time credit load of 12 credits per semester (the minimum required for federal financial aid).

Proportion of students completing in normal time is the percentage of completers who earned the credential within the specified time of their first enrollment at the College.

Students attending part-time or changing their program of study are two common reasons why they may not complete in "normal" time.

Tuition and fees are set by the Board of Trustees. Prices for books and supplies are subject to change.

See additional information about international student costs.