Work-Study Employment Opportunity
Job Title: Computer Lab and IT Assistant
Department: ITJob Description:
***THIS IS A STUDENT EMPLOYMENT OPPORTUNITY - YOU MUST BE CURRENTLY ENROLLED AS AN MCC STUDENT TO QUALIFY ***
Work up to 20 hours a week. Looking for students to cover Computer lab/Help Desk Monday and Wednesday mornings for Fall 2019 semester.
Computer lab tasks include but are not limited to:
- clearing paper jams
- loading paper in printers
- changing printer toner
- keeping the labs neat and tidy
- physical security of lab equipment
- reporting technology issues to IT
- assisting students with use of technology equipment and software
Help Desk tasks include but are not limited to:
- gathering accurate information and creating Help Desk tickets
- assisting customers over the phone and in person with:
- password resets
- student technology resource
Requirements: Customer service oriented, follow multi-step directions, work independently, basic computer operation knowledge, reliable and punctual. Preference given to applicants with more customer service or technology experience.
Learning Objectives: Experience in this position would be good entry-level work experience for a student pursuing a degree in technology, such as computer information systems, digital media systems, as well as other service oriented fields.
8900 U.S. Highway 14
Crystal lake, IL 60012
Please email your resume to: email@example.com. List the position you are applying for in the subject line.
Positions will be posted until filled.
*Please review the minimum qualifications to ensure you meet these requirements prior to submitting your application. Only applicants meeting the minimums will be considered for an interview opportunity.