Online Traffic Safety School Tips

• If you've already received and activated your online course but you've misplaced your blue letter, go to  www.safetyserve.com/mchenry and sign in as a “Returning Student.”
• If you're locked out of your online course after failing the security validation checks and you are not past your “Court Required Completion Date,” call TSS at (815) 479-7777 or email SafetyServe at help@safetyserve.com. SafetyServe email assistance is available seven days a week.
• If you're past your “Court Required Completion Date,” your case will be closed with TSS and our staff will not be able to reactivate/extend the course or assist you. Contact the McHenry County Circuit Clerk at (815) 334-4190 (option 5) to discuss your options.
• If you're experiencing technical issues with your online course, email help@safetyserve.com. You'll need to reference the access code from your blue letter.