Online Traffic Safety School Tips

  • If you've already received and activated your online course but you've misplaced your blue letter, go to and sign in as a “Returning Student.”
  • If you're locked out of your online course after failing the security validation checks and you are not past your “Court Required Completion Date,” call TSS at (815) 479-7777 or email SafetyServe at SafetyServe email assistance is available seven days a week.
  • If you're past your “Court Required Completion Date,” your case will be closed with TSS and our staff will not be able to reactivate/extend the course or assist you. Contact the McHenry County Circuit Clerk at (815) 334-4190 (option 5) to discuss your options.
  • If you're experiencing technical issues with your online course, email You'll need to reference the access code from your blue letter.