Build on the skills and knowledge you gained in the PC Support Specialist program as you earn your Help Desk Certificate. The Help Desk Certificate prepares you for an entry-level position at a company's help desk where you'll perform question/problem diagnosis and guide users through step-by-step solutions in a call center environment.
Total Cost of Help Desk Certificate
(in-district) Total Amount: $4,132.00
Credit Hours to Complete: 29
Weeks to Complete: 32
What makes MCC's Help Desk Certificate program better than or distinct from similar programs at other institutions?
In addition to the Help Desk Certificate, we offer:
- Help Desk Technician AAS
- Network Security AAS
- Geek Technology Certificate
- Cyber Security Certificate
- Networking Specialist Certificate
- PC Support Specialist Certificate
What you need to know about getting your Help Desk Certificate (CIP 15.1202 )
|Additional Help Desk Certificate Costs||$832.00||$832.00||$832.00||$832.00|
What job opportunities are available to someone with a Help Desk Certificate?
|Occupation and Occupational Profile Link||SOC Code|
|Computer Support Specialists||15-1041|
|Electrical and Electronic Engineering Technicians||17-3023|
How will MCC's Help Desk Certificate program prepare me for my career or connect me to opportunities?
By the Numbers:
- Salary Range:
- Job Outlook:
What have graduates gone on to do?
Outside of the Classroom
Already an MCC student?
Department Chair: (815) 455-8732