Build on the skills and knowledge you gained in the PC Support Specialist program as you earn your Help Desk Certificate. The Help Desk Certificate prepares you for an entry-level position at a company's help desk where you'll perform question/problem diagnosis and guide users through step-by-step solutions in a call center environment.
Total Cost of Help Desk Certificate
(in-district) Total Amount: $4,914.00
Credit Hours to Complete: 29
Semesters to Complete: 3
What makes MCC's Help Desk Certificate program better than or distinct from similar programs at other institutions?
All credits from this certificate can be applied towards the Computer Information Systems AAS.
In addition to the Help Desk Certificate, we offer:
- Computer Information Systems AAS
- Network Security AAS
- Network Security AAS, Fast Track
- Advanced Computer Skills Certificate
- Computer Programmer Certificate
- Computer Skills Certificate
- Geek Technology Certificate
- Cyber Security Certificate
- Networking Specialist Certificate
- PC Support Specialist Certificate
- Webmaster Certificate
What you need to know about getting your Help Desk Certificate (CIP 151202)
|Additional Help Desk Certificate Costs||$2,130.00||$2,130.00||$2,130.00||$2,130.00|
What job opportunities are available to someone with a Help Desk Certificate?
|Occupation and Occupational Profile Link||SOC Code|
|Computer Support Specialists||15-1041|
|Electrical and Electronic Engineering Technicians||17-3023|
How will MCC's Help Desk Certificate program prepare me for my career or connect me to opportunities?
By the Numbers:
- Salary Range:
- Job Outlook:
What have graduates gone on to do?
Outside of the Classroom
Already an MCC student?
Department Chair: (815) 455-8732
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