Help Desk Certificate
Total Cost of Help Desk Certificate
(in-district) $4,226.00
Credit Hours to Complete: 28
Semesters to Complete: 3
Computer Information Systems Degree and Certificate Requirements PDF
In addition to the Help Desk Certificate, we offer:
- Computer Information Systems AAS
- Network Security AAS
- Network Security AAS, Fast Track
- Advanced Computer Skills Certificate
- Computer Programmer Certificate
- Computer Skills Certificate
- Geek Technology Certificate
- Cyber Security Certificate
- Networking Specialist Certificate
- PC Support Specialist Certificate
- Webmaster Certificate
Build on the skills and knowledge you gained in the PC Support Specialist program as you earn the Help Desk Certificate. The Help Desk Certificate prepares you for an entry level position at a company’s help desk. Typical duties include performing question/problem diagnosis and guiding users through step-by-step solutions in a call center environment. All credits from this certificate can be applied towards the Computer Information Systems AAS.
What you need to know about getting your Help Desk Certificate (CIP 151202)
| Occupation and Occupational Profile Link | SOC Code |
|---|---|
| Computer Support Specialists | 15-1041 |
| Electrical and Electronic Engineering Technicians | 17-3023 |
| Expense | Cost |
|---|---|
| Fees | $696.00 |
| Books and supplies | $1,010.00 |
| Total Expenses | $1,706.00 |
| in-district | out-of-district | out-of-state | international | |
|---|---|---|---|---|
| Tuition | $2,296.00 | $7,247.80 | $8,858.36 | $8,858.36 |
| Additional Help Desk Certificate Costs | $1,706.00 | $1,706.00 | $1,706.00 | $1,706.00 |
| Program Total | $4,002.00 | $8,953.80 | $10,564.36 | $10,564.36 |
| Completers in FY11 | 0 |
|---|---|
| Proportion Completing in Normal Time | - |
| Type of Loan | Loan Amount |
|---|---|
| Title IV Loans | $- |
| Private Loans | $- |
| Institutional Payments | $- |
Contact:
Department Chair: (815) 455-8732
Fall 2011 Course Name Changes
CIS131 Intro to Windows Spreadsheets is now AOM131.
CIS136 Intro to Presentation Software is now AOM130.
Additional information:
Semesters to complete assumes students are taking a full-time credit load of 12 credits per semester (the minimum required for federal financial aid).
Proportion of students completing in normal time is the percentage of FY11 completers who earned the credential within the specified time of their first enrollment at the College.
Students attending part-time or changing their program of study are two common reasons why they may not complete in "normal" time.
Tuition and fees are set by the Board of Trustees. Prices for books and supplies are subject to change.
See additional information about international student costs.