How to take a Screen Capture to send Error Report

On a PC

With the error message on screen press the Print Screen key. It may be labeled [PrtScn] on the keyboard.
Open an image editing program, such as Microsoft Paint. (Start, All Programs, Accessories, Paint)
Enter the Edit menu and choose Paste. (screen shot will appear in program)
Go to the File Menu and choose Save As.
Navigate to a folder where you want to save the image.
Type a file name for the image in the file name box.
Choose .gif from the Save as type: drop down box.
Hit the save button. The .gif file is ready for upload.

On a Mac, hold the Apple, shift, and "4" keys down and click and drag the mouse diagonally across the screen; then go to the form and select paste. Save the file as image to attach to form.
If the resulting file is over 100 kb, you will need to edit it with an image editing program like Photoshop.
- Import the image into iPhoto
- Click once on the photo you want to resize
- Choose File>Export
- A new dialog box will appear, this is where you will resize the image
- In the dialog box only change the following settings:
- For "Kind" choose "GIF" from the drop down menu "JPEG Quality" choose "Medium" from the drop down menu "Size" choose "Medium" from the drop down menu Click the "Export" button and save the image to your desktop

6/19/09